Call us for help and support:
020 7371 5494
- Your furniture will be delivered by a 2 man delivery team at a cost of £75 on all orders in the UK.
- We can deliver outside the UK (Worldwide) on request, please contact us for a quote.
- Products are usually dispatched within 4-7 weeks of receipt of your order (except our Italian Range).
- A signature is required on delivery of your products.
- Delivery is made through independent couriers who deliver on specified days between Monday and Friday according to postcode areas (see table).
- When the courier has received your furniture they will contact you personally to arrange delivery.
- Once a date has been confirmed, you are asked to call the courier the day before delivery, between the hours of 1-3pm, to confirm your two hour time slot.
- If you are unable to accept delivery on the next available delivery slots, your furniture will be held for two weeks free of charge.
- Beyond 2 weeks, customers are subject to storage costs, payable direct to the courier.
- For AB, PA, IV and KW postcodes there will be a small additional charge which you will be notified of prior to order confirmation.
- For deliveries to Northern Ireland, Isle of Man, Isle of Wight, Scottish Islands and Channel Islands we will need to get a quote for you.
- Any damage done to your property by delivery men must be reported within 24 hours of delivery. We cannot accept any responsibility for damage reported after this period.
- Whilst we try our best to adhere to the approximate delivery times given, we cannot be held responsible for unexpected delays that may occur at any stage in the supply chain.